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UK Toyota centres receive customer satisfaction honours

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Three UK Toyota centres have been recognised for delivering outstanding customer satisfaction at the company's Customer Satisfaction Awards.

Beadles Toyota Maidstone, Border Toyota and Minories Toyota Wearside were all commended at the European Ichiban Customer Satisfaction Awards in Brussels.

Sales and after-sales performance were both commended at the centres, with a total of 37 awards handed out to retailers from across the continent.

Tadashi Arashima, chief executive officer and president of Toyota Motor Europe, explained that the awards are "an important measure of business success".

He said: "Our goal remains unchanged: we aim to be number one in Complete Customer Satisfaction in every Toyota market.

"I am personally delighted to see a year-on-year improvement in both the quantity and quality of entrants."

The car manufacturer recently announced plans to enable customers to dispose of their used Toyota Prius in an environmentally-friendly way.

More than 85 per cent of the new Prius's can be recycled and more than 95 per cent of materials can be removed and recovered in the process.
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